Work: Erica is responsible for the implementation and integration of the user experience process at BarkleyREI. She is also responsible for management of the user experience staff and the ongoing evolution of the user experience process.

Account Experience: Carnegie Mellon University, Public Broadcasting Service, Vanderbilt University, Johnson & Johnson, University of Notre Dame, Pennsylvania Department of Community & Economic Development, General Nutrition Centers, San Antonio Conventions & Visitors Bureau, Ad Council, U.S. Department of Homeland Security, and GlaxoSmithKline

Previous Experience: Ripple Effects Interactive, Software Engineering Institute at Carnegie Mellon University; NASA Ames Research Center.

Interesting Fact: As a parent of two boys, Erica knows every Thomas the Tank Engine piece by name.